BRANCH MANAGER – MOMBASA BRANCH

The Kenya Institute of Management (KIM) is the hub of management and leadership excellence, providing the highest quality of professional and institutional development programs for greater growth and expanded opportunities. Our mission is to steer and champion excellence, integrity and competitiveness in individuals and organizations.

The Institute hereby seeks to recruit results-oriented and self-driven experienced professionals to join our team for the position below:

BRANCH MANAGER – MOMBASA BRANCH

The job holder is responsible for the provision of leadership and general administration of the branch to ensure the achievement of financial targets, and successful promotion and delivery of KIM services.

KEY RESPONSIBILITIES

1. Provide leadership through management of staff and resources at the branch to ensure efficient and effective delivery of KIM services.

2. Develop and implement a strategic plan for the branch in line with the Institute’s overall strategic plan and prepare the annual plan for the branch.

3. Lead in the delivery of KIMSOM products, KIM Membership and Business Solutions services at the branch.

4. Responsible for quality assurance of services in the branch through ensuring that all branch operations are within the provided and approved procedures, rules and regulations, and standards.

5. Constantly monitor costs at the branch to ensure cost efficiency.

6. Steer marketing of the School and Membership through corporate visits, exhibition, school visits, and one-on-one interaction with prospective clients.

7. Prepare financial, academic and administration reports to inform management on the progress, plans, and challenges of the branch.

8. Represent the branch in executive committee meetings and communicate to the branch staff on decisions made.

9. Supervise and allocate work to branch staff to ensure efficiency and effectiveness of work.

10. Overall, in charge of the branch performance and reports to management.

11. Responsible for the branch budget through preparation of the annual budget, revenue generation through sale of KIM products, and approving petty cash expenditure.

12. Responsible for overseeing student recruitment for all courses offered at the branch

KEY PERFORMANCE INDICATORS

a) Revenue Generation

b) Number of students admitted

c) Exams performance

d) Level of staff retention

e) Number of Student Complaints and Compliments

f) Quality of services

g) Compliance

h) Level of inquiries and conversions

i) Students’ progression and retention

j) Cost Management

COMPETENCIES

Technical

k) People Management

l) Knowledge of Enterprise Resource Planning

m) Knowledge on Research and Projects

n) Record Keeping

o) Report writing

p) Marketing skills

q) Public Relations

r) Basic Accounting skills

s) Human Resource Policies

t) Computer Literacy

u) Budgeting

KNOWLEDGE AND EXPERIENCE REQUIRED:

1. Master’s Degree on a relevant field from a recognized institution.

2. Eight (8) years of relevant work experience

Interested candidates are advised to use link below to apply:

Application Link: https://forms.gle/TgzqLUQETbZ6ABnu8 to reach us by 31st July, 2024

NB: Late applications will not be considered. Only shortlisted candidates will be contacted. KIM is an equal-opportunity employer.