A Survey on Contributory Factors to the fall of Kenyan Supermarkets

Kenya’s retail sector has continuously been experiencing uncertainties resulting in the collapse of the once major supermarkets like Nakumatt and Uchumi and the exit of other foreign supermarkets like Shoprite and Choppies from the Kenyan market. The ailing of this sector has left many supermarkets struggling to pay workers, creditors, and suppliers, a crisis that threatens to bring down the business.

In regards to this, the Kenya Institute of Management (KIM) is conducting a study to understand the contributing factors of supermarket failure in Kenya. The findings are expected to positively shape the growth of the industry by providing significant insights to relevant stakeholders for strategic decisions making.
 
As part of this work, we would like your help in answering this questionnaire. Your response is most important, and you can be sure that your answers will be treated in the strictest confidence.