OPI is an excellence model that generates a rating between 1 and 10, which sets a minimum score that an organisation must attain to remain competitive. The attainment of a minimum Organisation Performance Index ( OPI) demonstrates that organisations have applied an organisational strategy that drives effectiveness and competitiveness; failure to attain the minimum OPI demonstrates the organisation has not engaged the processes required to enable world class organisational performance.
The OPI Business Excellence Model exists to help organizations improve their performance and succeed in the competitive global marketplace. We are dedicated to improving African organizations regardless of sector, size or structure. The OPI was developed in response to feedback from organization participating in Company of the Year Award (COYA)